Lost property, done properly.

A beautifully simple lost property management solution that helps companies deliver world class customer service.

  • 9000lost items reported this month.
  • 3xincrease in reunited items.
  • 1350happy customers.
  • 34%reduction in stored items.

Lost property, in your pocket.

Locating lost items can be time consuming for staff, and distressing for customers. OPINSTA LOST PROPERTY allows frontline staff to deliver world class customer experience with instant resolutions.

Satisfy customers in an instant.

An all-in-one lost property management solution for frontline staff.

  • Instant customer resolutions.

    Any employee from any department will be able to reunite, advise, or log a missing item for a customer in real-time.

  • Easy for all staff to use.

    Intuitive and designed for frontline staff to use on the go, without the need for training.

  • AI automation.

    Backend algorithms match lost and found items tirelessly, creating in-app and email alerts.

  • Organise storage.

    Organise your storage effortlessly by categorising items by time stored and location digitally from an intuitive dashboard.

Find, help, manage and reunite.

A mobile application that beautifully simplfies the lost property process, creating happy customers, and improving engagement.

Record Items

Quick, easy and consistent.Select drop down options, add free text or speech search, add images, a signature, and you’re done! Automatic timestamps, recorded actions and saved history ensure traceability is covered too.

Customer Enquiries

Resolve enquiries instantly: Ask the right questions, enter details, receive automatic best matches and take action. Reunite then and there, or log items as lost. Record ideal contact information and set up automatic alerts should the item be found. Listen and help your customer with customisable in-app guidance depending on what they’ve lost.

Transfer Items

Move items physically and digitally in harmony and know where every item is in real-time. Transfer at a click of a button, take signatures if required, then let the system store all auditable history.

Happy Customers

Reunite at a click of a button. Agree method of exchange and take signatures. Create great PR stats, reward and encourage employees.

Testimonials

  • “Opinsta have revolutionised the way we manage Customer Experience across our entire Network.”

    Zina Nomicas Head of Technology, Virgin Trains

Join over 10,000+ employees already using Opinsta solutions

If you’re ready to turn ambition into reality, contact our sales team to find out more.

Turn imagination into innovation.

Get in touch to discover how our award winning solutions can help you to become a world leading organisation.

0800 030 6693    hello@opinsta.com